Frequently Asked Questions

A BestBreaks accommodation voucher gives you access to a set number of nights (7, 10, 14, or 21) of twin-sharing basis hotel accommodation at any of our Selected partner properties across Australia and New Zealand. You pay for the voucher package upfront, then use your voucher nights whenever you're ready to travel.

The 7, 10, and 14-night packages are valid for 24 months (2 years) from the date of purchase. The 21-night package is valid for 36 months (3 years). This gives you plenty of time to plan and enjoy multiple holidays.

Yes! BestBreaks vouchers are fully transferable. You can gift them to family or friends, or let someone else use the nights you've purchased. Simply contact us to arrange the transfer of name on the booking.

Absolutely. Your BestBreaks voucher nights can be split across multiple properties and multiple separate trips within your voucher validity period. You could use 3 nights in Queensland in January, then 4 nights in New Zealand in June.

With the Meal Deal, you spend a minimum set amount on breakfast and dinner at the hotel's restaurant. In exchange, your accommodation for that night is provided completely free. Minimum spend amounts vary by property and are clearly listed before booking.

With the Bonus Night deal, you pay for the first night at the hotel's standard tariff, then use your BestBreaks voucher to get the second night free. This deal stacks — stay 4 nights, pay for 2 and use 2 voucher nights.